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Security & Privacy

This security & privacy policy sets out how Brinley Williams uses and protects any information that you give us when you use this website.

Privacy promise

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Brinley Williams complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.

In order to serve you most efficiently, reputable third-party banking (including PayPal) and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

To read more on how your personal data is going to be handled, read our full Privacy Policy incorporated in our Terms and Conditions

Who has access to your personal information?

Your personal information is only able to be accessed by employees of brinley Williams Lyd and by the companies that we work with.

Brinley Williams does not share and personal data with third parties except as set out in this policy, or as required by the law in compliance with the Data Protection Act 1998.

With regards to your personal data, it will be retained for only as long as is necessary to fulfil the purposes for which the relevant information was collected.

ASmend or delete your personal information?

If at any time you wish to amend or delete your personal information held on the Brinley Williams website, please just contact us using the online form and your records will be updated or deleted.

Your transaction security

We realise how important it is to securely store any information that you provide. Brinley Williams maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www address in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

To give you even more confidence in shopping online with Brinley Williams, we have introduced Verified by Visa and Mastercard® SecureCode™. These services enhance your existing card account against unauthorised use when you shop with us.

To use this service, you must first register with the bank or other organisation that issued your card. Once you've registered and created your own private password with your card issuer, you'll be prompted automatically at checkout to provide this password each time you make a purchase.

Please note: Your Verified by Visa or Mastercard® SecureCode™ password is not your Brinley Williams account password. Brinley Williams does not have access to your Verified by Visa or Mastercard® SecureCode™ password.

PayPal

On our sites there is the option to select PayPal as your payment option. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We'll never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from Brinley Williams requesting this kind of information, please do not respond but let us know.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. Brinley Williams's websites' uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at a Brinley Williams website you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window).

Forgotten password

If you've forgotten your password, just enter your email address in the 'Forgotten your password' page, and we'll email you your password information. Then simply follow the instructions in the email to change your password.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Copyright © 2018 Brinley Williams. All rights Reserved.